Legal

Privacy & Terms

Privacy Policy

Placeholder · to be confirmed with LW Sports Therapy

Draft placeholder. Final wording, and confirmation of how appointment and clinical data is handled between the website and Cliniko, will be supplied by LW Sports Therapy before go-live.

LW Sports Therapy is committed to protecting your privacy. This policy explains what personal information we collect, how we use it and the choices you have.

Information we collect

When you book an appointment or contact us we may collect your name, contact details and the information you provide about your enquiry or treatment. Clinical records are held securely in our practice management system, Cliniko.

How we use your information

We use your information to provide treatment, manage appointments, respond to enquiries and, where you have agreed, to send you relevant updates. We do not sell your personal data.

Your rights

You have the right to access, correct or request deletion of your personal data. To do so, contact us at [email protected].

Terms of Service

Placeholder · to be confirmed with LW Sports Therapy

Draft placeholder. Final terms, including the confirmed cancellation policy, will be supplied by LW Sports Therapy before go-live.

Appointments and cancellations

Appointments can be cancelled or rearranged free of charge with more than 24 hours notice. Cancellations with less than 24 hours notice are charged in full.

Payments

Treatment fees are confirmed at the time of booking and are payable at your appointment unless otherwise agreed.

Contact

For any questions about these terms, contact us at [email protected] or on 07786 236278.